Shipping & Delivery Policy

Shipping & Delivery Policy

At Xemirates Cosmetics, we strive to deliver your products safely and within the promised time frame.

🚚 Shipping Coverage

  • We currently ship across India using trusted courier partners.

⏰ Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

📦 Delivery Time

  • All orders are typically delivered within 8–14 business days depending on your location and courier partner.

  • Remote or pincode-restricted areas may experience slightly longer delivery times.

💰 Shipping Charges

  • Free shipping on all orders above ₹999.

  • A flat fee of ₹60 is charged for orders below ₹999.

📋 Order Tracking

  • Once your order has shipped, you’ll receive an email/SMS with a tracking ID.

  • You can track your shipment directly on the courier partner’s website.

🚫 Non-Delivery & Delays

  • Please ensure your delivery address and contact details are accurate. Failed deliveries due to incorrect details will not be refunded.

  • In case of unavoidable delays, our support team will notify you promptly.

📞 Contact Us

For any questions regarding shipping or delivery, please contact:
📧 Email: xemiratesxemirates@gmail.com

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  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager