Refund Policy

Refund & Return Policy

We want you to be fully satisfied with your purchase.

Returns

• Items can be returned within 7 days of delivery if unused, unopened, and in original packaging.

• Certain products (opened cosmetics, personal care items) may not be eligible for return due to hygiene reasons.

Refunds

• Once we receive and inspect your return, we will notify you.

• Refunds will be issued to your original payment method within 5–7 business days.

Exchanges

• We only replace defective or damaged items.

For return requests, contact us at   xemiratesxemirates@gmail.com with your order number.